Barrett Xplore Inc. Buys Storm Internet Services wireless operations
I was notified by email from Barry Williams, president of Storm Internet Services and by comment posting from Tony that Storm's wireless business has been bought by Barrett Xplore, a.k.a. Xplornet. The contents of the email which I (and presumably all Storm wireless customers) received are given below.
Storm Internet Services and Barrett Xplore Inc. (www.xplornet.com), through its Xplornet brand, are pleased to announce that Xplornet will now be the service provider for Storm's wireless Internet services
customers. Barrett Xplore is Canada's largest and fastest growing wireless Internet Service Provider (ISP), with tens of thousands of subscribers across the country.
Xplornet offers both fixed wireless and satellite high-speed Internet services, enabling Xplornet to reach virtually every single Canadian. We are confident that you will be pleased and impressed with Xplornet's service offering.
Some benefits of Xplornet are:
The process of moving each customer to Xplornet's service is expected to take a few months. Xplornet will contact each Storm customer individually starting in April 2008 to begin this transition process. Customers will be grouped by area served and package type in order to
coordinate the appropriate equipment changes/upgrades and to answer any questions you might have about Xplornet services. Rest assured that this is being done over a period of time to ensure that each customer is handled with the great concern and care that Xplornet prides themselves on providing.
Until the time that you are contacted by Xplornet and converted to their equipment and service packages, you will continue to contact Storm for all technical, billing, questions and problems. Storm will also be billing you during this period.
When you are contacted by Xplornet they will be happy to answer any questions that you have concerning this conversion.
Kindest Regards,
Barry Williams
President
Storm Internet Services
Storm Internet Services and Barrett Xplore Inc. (www.xplornet.com), through its Xplornet brand, are pleased to announce that Xplornet will now be the service provider for Storm's wireless Internet services
customers. Barrett Xplore is Canada's largest and fastest growing wireless Internet Service Provider (ISP), with tens of thousands of subscribers across the country.
Xplornet offers both fixed wireless and satellite high-speed Internet services, enabling Xplornet to reach virtually every single Canadian. We are confident that you will be pleased and impressed with Xplornet's service offering.
Some benefits of Xplornet are:
- 24/7/365 technical support
- Guaranteed rates: your rate will be protected for the duration of your contract
- No additional download volume fees
- All customers receive 2 Gig of storage with Xplornet email accounts
The process of moving each customer to Xplornet's service is expected to take a few months. Xplornet will contact each Storm customer individually starting in April 2008 to begin this transition process. Customers will be grouped by area served and package type in order to
coordinate the appropriate equipment changes/upgrades and to answer any questions you might have about Xplornet services. Rest assured that this is being done over a period of time to ensure that each customer is handled with the great concern and care that Xplornet prides themselves on providing.
Until the time that you are contacted by Xplornet and converted to their equipment and service packages, you will continue to contact Storm for all technical, billing, questions and problems. Storm will also be billing you during this period.
When you are contacted by Xplornet they will be happy to answer any questions that you have concerning this conversion.
Kindest Regards,
Barry Williams
President
Storm Internet Services
posted by Chris Spencer at 10:33 pm
3 comments
3 Comments:
This is some of the best news I've ever heard. I've got Xplornet Sattellite service and it is great. Storm had put up a wireless tower a few KM away from me, but I was unwilling to switch as I am happy with Xplornet. Now that Xplornet will occupy that tower I'll be able to switch to fixed wireless service.
Great move.
I've gotten both the email and letter about Xplornet taking over Storm in rural Ottawa. Has anyone heard yet what the deal will be? They mention "contracts" which has me worried. Also, I currently have fixed wireless from Storm at $40/mth. By their website it's "3 Mbps", but with the various upgrading they've been up to, I've sometimes seen it moving at 5 Mbps. For XPlornet the "Special" for 3 Mbps is $50/mth, and 5 Mbps is $60!
On a related note, what ever became of Arryba's assets? Are they still owned by creditors or have they been written off now? I ask because I'm an original Arryba subscriber, and the radio unit on my property for my Storm service is originally from Arryba. Xplornet now mentions "upgrading" the equipment for Storm customers..., if the gear still belongs to Arryba's creditors, or to me now, then that upgrade gets interesting...
Thanks,
KDJ
P.S., happy to see this site is still running strong! :)
Xplornet called me to do the switch from storm. They told me service is identical. I asked them what the up and down speeds are. They said 3mbs down and 600kbs up. I told them that Storm has 3mbs up and down. I just checked on Storm's website and that is what it still says. If you read the reviews of Xplornet they look pretty bad compared to Storm. I was invited to an Xplornet sucks group on facebook months ago. I don't like the fact they want to lock me into a contract and that they don't use the existing Storm hardware (which I purchased expcept for the modem). I see Bell and Rogers now offer some sort of new wireless service in the area. I wonder how it compares?
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