Welcome to the self-proclaimed Rural Ottawa High-Speed Internet Blog. High-speed Internet access is virtually ubiquitous in the urban and suburban areas of Ottawa, but when I started this blog in 2005, only about 60% of the rural areas of Ottawa have coverage. However, even for rural citizens, high-speed Internet access is becoming as necessary as telephone service. Happily, high-speed coverage for rural Ottawa has increased significantly, and not only is coverage reportedly above 90%, many rural residents and businesses now have more than one choice of high-speed ISP.

This purpose of this weblog is to track news and events related to high-speed (broadband) Internet access in the rural areas of Ottawa and, to a lesser extent, in nearby townships.

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I've opened up this blog to allow anyone to post to it. However, I continue to moderate and will remove any inappropriate content, e.g. anything not related to high-speed internet access in the rural Ottawa, the Ottawa Valley, Eastern Ontario, and the Outaouais.

Monday, September 18, 2006

Arryba Mail Server Unavailable

By now, former Arryba Communications customers may have noticed that they are not able to send or receive email from their Arryba email accounts. The mail server appears to have been down since at least Saturday (Sept. 16) morning, and is still down at the time of writing this posting.

Since Storm Internet is taking over many of Arryba's former customers, I gave Storm customer service a call to see if they had any control over the Arryba mail server: they don't.

However, since I already had an application submitted for my service to be transferred from Arryba to Storm, the tech support person at Storm immediately setup Storm.ca email addresses for my wife and I. I thought that this was excellent customer service for someone who wasn't quite yet an official Storm customer. Obviously, without control over Arryba's mail server, any missing mail will most likely stay missing, but at least this minimizes lost mail and provides new email service.

posted by Chris Spencer at 11:17 am 0 comments

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